Password policy (client area) changes

Dear customers,You will receive today a password change for your account on www.swissns.ch.After an audit we performed on our system we found that many of our customers have very simple passwords which have not been changed for a long time.As unauthorized access on your www.swissns.ch could result to severe issues with the services provided by us ... Read More »

2nd Dec 2015
Centralised secondary DNS

We are happy to announce that we have implemented a global, external secondary DNS server for all our Plesk servers.In order to benefit from the high availability of DNS services, all you have to do is to switch one of the two DNS servers configured on your domain to ns0.swissns.ch.If you need any assistance into doing so, please open a ticket ... Read More »

30th Nov 2015
Windows Plesk Servers Migration

We are happy to announce that the migration of the Windows hosting account to our new Servers have been completed successfully.If you have received an email requesting you to change your DNS please proceed as soon as possible as the old servers will be decomissioned on December 10th.If you have any questions or need any assistance, please open a ... Read More »

30th Nov 2015
Paradox (linux shared hosting) decommission

Dear customers,All hosting accounts from shared hosting Linux server Paradox have been migrated to rigi.swissns.ch, if you have received a ticket regarding DNS changes, please proceed with those as soon as possible as they system will be online (and forwarding your NS queries to the new system) until the end of November.We have now started the ... Read More »

16th Nov 2015
Upgrading shared hosting Servers

Dear Customers,Keeping our promise for stable, fast and state of the art services, we are currently in the process of upgrading two of our main Plesk Servers.We are decommissioning Paradox (Linux shared hosting) and moving its hosting accounts to latest Plesk Servers (12.5) while we are consolidating the windows accounts from old Pluton & ... Read More »

11th Nov 2015
Ticketing System

Dear customers,We have performed some changes on our ticketing system as some of our customers have been experiencing problems with the email notifications not being received.In addition, tickets raised to our support department (noc@swissns.ch) can now be answered via email as long as you keep the subject of the message intact you are now able to ... Read More »

8th Dec 2014
Client Area Upgrade

Our client area has been upgraded!

With a much “cleaner” design and even easier navigation, it is designed to make your experience with interacting with your services even easier and more fun!

Enjoy our new clientarea and please feel free to drop us any comments or suggestions!

26th Nov 2014